Responsible Gaming
Our Commitment to Responsible Gaming
At Lady Bella, we are committed to promoting responsible gambling practices. Gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. We encourage all players to gamble responsibly and within their means.
Age Verification
You must be at least 18 years of age, or the legal gambling age in your state or territory, whichever is higher, to use our website and participate in any gaming activities. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal gambling age, please do not access our site.
Warning Signs of Problem Gambling
If you experience any of the following warning signs, you may be developing a gambling problem:
- Gambling more frequently or for longer periods than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the amount of time or money spent gambling
- Experiencing relationship problems due to gambling
- Using gambling as an escape from stress, anxiety, or other problems
- Borrowing money to fund gambling activities
- Neglecting work, school, or family responsibilities due to gambling
- Experiencing anxiety or mood changes when unable to gamble
- Unsuccessful attempts to cut back or stop gambling
- Financial difficulties caused by gambling
If you recognise any of these signs in yourself or someone you know, please reach out for support.
Self-Help Tools
Lady Bella provides several self-help tools to help you maintain control of your gambling:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit to help control your spending.
- Loss Limits: Establish a maximum amount you are willing to lose in a given period.
- Reality Checks: Enable reminders that pop up during your gaming session to check in with yourself about time spent and money wagered.
- Time-Out: Take a temporary break from gambling by suspending your account for a set period.
- Self-Exclusion: Permanently or temporarily exclude yourself from our platform if you feel your gambling is out of control.
To access these tools, log into your account or contact our customer support team.
Support Resources
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online – Free, confidential counselling and support for problem gambling
Website: www.gamblinghelponline.org.au
Telephone: 1800 858 858
United Kingdom
- GamCare – Free support and information about problem gambling
Website: www.gamcare.org.uk - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council – Information and resources for problem gambling prevention
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling – Free helpline and support resources
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal centre for health education
Website: www.bzga.de
Take Action Today
If you believe you may have a problem with gambling, we encourage you to seek help immediately. There is no shame in reaching out. Professional counsellors are available to provide confidential support and advice. Please contact one of the organisations listed above or speak with our customer support team about our self-exclusion options.
Remember: Gambling should be fun. If it stops being fun, it's time to seek help.